Privacy Policy

NovaDataHub respects your privacy. This policy explains what we collect, why we collect it, and how we protect it.

Information we collect

• Account information (name, email, authentication details).
• Usage and payment metrics required to operate your prepaid plan.
• Service request metadata for reliability, abuse prevention, and diagnostics.
• Payment status, plan, invoice, and transaction identifiers from our payment processor. We do not store full card numbers.

How we use information

• Provide and improve API services.
• Authenticate users and secure accounts.
• Respond to support requests and service issues.
• Process plan purchases, receipts, refunds, and tax or compliance records.

Data retention

We retain data only as long as needed to provide services, meet legal obligations, and maintain platform security.

Payment processing

Payments are handled by our payment processor. The payment processor may collect payment details, billing address, tax information, and fraud-prevention signals under its own privacy terms. NovaDataHub receives payment confirmation and transaction metadata needed to activate or manage your plan access.

Legal entity

NovaDataHub is operated by AGNOVA Labs Inc.

Contact

Questions about privacy? Email [email protected] or use the Contact page.